Basic Search  |  Summaries  |  Advanced SearchPenalty: £18,000
Year: 2023
Date: 17 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: E.On Next, Good Energy and Octopus Energy agreed to pay restitution to customers in settlement of allegations the companies either missed or unduly delayed compensation payments which were due if a supplier did not provide a final bill within six weeks of a customer switching to another provider.
Agency: Office of Gas and Electricity Markets
Source of Data: (click here)