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Violation Tracker UK Individual Case

Company: Gentoo Group Limited
Penalty: £650
Year: 2023
Date: 30 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's handling of issuing a lease for the solar panels at the resident's property. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration in the landlord's complaint handling.
Agency: Housing Ombudsman Service
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