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Violation Tracker UK Individual Case
Company: GW Telecom Limited dba Gateway Telecom
Penalty: £21,000
Year: 2018
Date: 24 January, 2018
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Gateway was fined £20,000 in a finding by Ofcom that the company failed to follow a number-porting request from a customer who wished to switch telecoms providers. The company was also ordered to pay £1,000 compensation.
Action Type: agency action
Agency: Office of Communications
Source of Data:
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