Basic Search  |  Summaries  |  Advanced SearchPenalty: £800
Year: 2023
Date: 27 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's handling of damp and mould at the resident's home. In accordance with paragraph 52 of the Scheme, there was maladministration in the landlord's handling of roof repairs at the resident's home. In accordance with paragraph 52 of the Scheme, there was service failure in the landlord's handling of the door and window repairs at the resident's home. In accordance with paragraph 52 of the Scheme, there was maladministration in the landlord's handling of the drive/path repairs.
Agency: Housing Ombudsman Service
Source of Data: (click here)