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Year: 2022
Date: 16 February, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Miss C said The Evergreen Care Trust was at fault for ending a contract with her without reason and for charging her for a service she did not receive. Evergreen Care Trust was at fault for terminating Miss C's contract without allowing her to comment on allegations made against her by staff members. This caused Miss C injustice because she was distressed. Evergreen Care Trust has already apologised for that fault and waived a month's fees. No further remedy is required. Evergreen did not charge Miss C for a service she did not receive.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)