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Year: 2015
Date: 13 July, 2015
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Five Major car rental businesses made commitments to the CMA to make improvements in price transparency and certain terms and conditions following a CMA investigation of possible breaches of consumer protection regulations. There was a further review in association with the European Commission and other consumer enforcement authorities, leading to another agreement to change booking practices in the EU in 2019.
Action Type: agency action
Settlement Type: Commitment to the CMA
Agency: Competition and Markets Authority
HQ Country of Parent: United States
Ownership Structure of Parent: privately held
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: car rentals
Source of Data: (click here)