Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2022
Date: 10 April, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complains his brother's care home failed to tell him there was COVID-19 in the home, from which his brother died, and the care provider inappropriately contacted him about outstanding fees shortly after his death. The care home should have told Mr X his brother was at the end of his life. The Care Provider should not have contacted him about the outstanding fees. These failings caused avoidable distress which requires a further apology.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)