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Violation Tracker UK Individual Case

Company: EDF Energy Customers plc
Current Parent CompanyEDF-Electricite de France
Penalty: £4,500,001
Year: 2012
Date: 28 May, 2012
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: EDF was fined £1 and paid £4.5 million consumer redress to vulnerable consumers in settlement of a finding by Ofgem that the company failed to take reasonable care to ensure telephone and face to face marketing gave accurate contract terms and provided accurate direct debit estimates.
Action Type: agency action
Settlement Type: settlement with Ofgem
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: France
Ownership Structure of Parent: publicly traded
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: utilities
Source of Data(click here)