Violation Tracker UK

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Violation Tracker UK Individual Case

Company: EDF Energy Customers Plc et al
Current Parent Company: EDF-Electricite de France
Parent at the Time of the Penalty Announcement: EDF-Electricite de France

Penalty: £200,000
Year: 2010
Date: 1 June, 2010
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Ofgem decided that EDF's payments of £200,000 to consumer funds obviated the need for a financial penalty in a finding that the company failed to correctly record the number of customer complaints.
Action Type: agency action
Settlement Type: Alternative Action
Agency: Office of Gas and Electricity Markets
HQ Country of Parent: France
Ownership Structure of Parent: publicly traded
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: utilities
Source of Data: (click here)