Basic Search  |  Summaries  |  Advanced SearchPenalty: £260,000
Year: 2018
Date: 15 January, 2018
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: E paid a £1 penalty and £259,999 to the voluntary redress fund in settlement of a finding by Ofgem that the company failed in its responsibility to give clear and fair information to customers, and to ensure all activities by the licensee or representative with a Domestic Customer are conducted in a fair, transparent, appropriate and professional manner.
Action Type: agency action
Settlement Type: settlement with Ofgem
Agency: Office of Gas and Electricity Markets
Source of Data: (click here)