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Year: 2019
Date: 8 January, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: There was a lack of clarity on the care provider's part in drafting the contract for Mrs X which led Mr X to believe it would refund the backdated Funding Nursing Care (FNC) payments. The care provider should reimburse the payments as the original signed contract said.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)