Basic Search  |  Summaries  |  Advanced SearchPenalty: £650
Year: 2023
Date: 26 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's handling of the resident's reports of his personal belongings being moved and disposed of by the landlord. There was service failure in the landlord's handling of the resident's complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Inclusive of £250 already offered