Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2021
Date: 30 March, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: There was fault in the care home's failure to properly check the identity of an agency care worker and in the failure to carry out the necessary Covid-19 checks. Mr C did not receive the one-to-one care he should have done during the morning. In addition, one of the care workers breached Mr C's dignity and right to privacy by taking a photo of him. There was further fault in the Home's actions after it discovered the incidents and in its complaint responses. We recommend the Home apologises, acknowledges the fault and pays £300 to Mr C's daughter.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)