Basic Search  |  Summaries  |  Advanced SearchPenalty: £175
Year: 2022
Date: 24 November, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in respect of the complaint about the landlord's complaint handling. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was service failure by the landlord in respect of its complaints about the landlord's implementation of contact restrictions.
Agency: Housing Ombudsman Service
Source of Data: (click here)