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Violation Tracker UK Individual Case

Company: Country Court Care Homes 3 OpCo Limited
Penalty: £0
Year: 2022
Date: 13 June, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained on behalf of Mrs Y, about the care she received at Tallington Care Home (the Care Provider). She says Mrs Y was put at risk and when family raised concerns, staff were aggressive. We found the Care Provider did cause injustice to Mrs Y and Mrs X because staff did not always follow care plans. We recommended the Care Provider apologise and take action to prevent similar problems in future
Agency: Local Government and Social Care Ombudsman
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