Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,500
Year: 2020
Date: 10 October, 2020
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found severe maladministration and ordered Cottsway Housing to pay the resident £2,500 in recognition of the significant distress and inconvenience caused by the cumulative impact of its errors and complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)