Basic Search  |  Summaries  |  Advanced SearchPenalty: £700
Year: 2023
Date: 13 September, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in relation to the landlord's handling of reported heating issues in the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in relation to how the landlord handled the resident's complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)