Basic Search  |  Summaries  |  Advanced SearchPenalty: £550
Year: 2023
Date: 13 March, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure in relation to the landlord's handling of the resident's radiator replacement request. In accordance with section 52 of the Scheme, there was maladministration in relation to: The landlord's response to the resident's reports of asbestos concerns at the property. Communications and complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)