Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2019
Date: 8 April, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: We uphold Ms A's complaints about inadequate notice and a failure to give her feedback on safeguarding concerns. This caused her avoidable inconvenience and distress. The Council will apologise and meet with Ms A to give her feedback. The Care Provider (Complete Nursing Services) will apologise and revise its contract to include a term about the circumstances when it will give immediate notice to end the service.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)