Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2022
Date: 10 March, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains about the care her late grandmother, Mrs Y, received at St Catherine's Care Home, which is run by Community Integrated Care (CIC). CIC accepts the Care Home did not keep proper records of the care provided for Mrs Y and did not assess all her needs properly. This means it cannot evidence all the care provided for Mrs Y and is unlikely to have met all her needs properly. This has caused avoidable distress to her family. CIC needs to apologise, make a symbolic payment to her family and take action to prevent similar failings.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)