Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2022
Date: 22 December, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration in relation to the landlord's response to the resident's concerns related to staff conduct. In accordance with paragraph 55 there was maladministration by the landlord in its response to the resident's complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)