Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2023
Date: 19 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure in the landlord's handling of damp and mould. In accordance with section 52 of the Scheme, there was maladministration in the landlord's handling of the complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: This is not inclusive of the £200 already offered by the landlord