Basic Search  |  Summaries  |  Advanced SearchPenalty: £56,000
Year: 2018
Date: 30 November, 2018
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Cloud M was fined £50,000 in a finding by Ofcom that the company failed to allow a number-porting request from a customer who wished to switch telecoms providers. The company was also ordered to pay £1,000 compensation and fined £5,000 for failing to fully respond to statutory information requests.
Action Type: agency action
Agency: Office of Communications
Source of Data: (click here)