Basic Search  |  Summaries  |  Advanced SearchPenalty: £75
Year: 2021
Date: 24 February, 2021
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Service failure in respect of Complaints Handling - Delay in landlord progressing complaint through ICP
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: Contained in a response to a Freedom of Information request received on 24 November 2023