Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,500
Year: 2023
Date: 1 December, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman's Scheme, there was: maladministration by the landlord in its handling of reports of the resident's alleged subletting, service failure in its response to reports of racial discrimination towards the resident and maladministration with its complaints handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of the £700 already offered by the landlord