Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,200
Year: 2023
Date: 17 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There has been severe maladministration by the landlord in its handling of reports of damp and mould. 51.In accordance with paragraph 52 of the Housing Ombudsman Scheme there have been maladministration by the landlord with respect to its complaint handling and communication with the resident.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)