Basic Search  |  Summaries  |  Advanced Search

Violation Tracker UK Individual Case

Company: Clarion Housing Association Limited
Current Parent Company: Clarion Housing Group Limited
Parent at the Time of the Penalty Announcement: Clarion Housing Group Limited
Penalty: £900
Year: 2023
Date: 24 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord when handling the resident's reports for repairs to the window handles and balcony door. In accordance with paragraph 52 of the Scheme, there was maladministration by the landlord when handling the resident's complaints.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: This is to replace the £650 already offered by the landlord