Violation Tracker UK

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Violation Tracker UK Individual Case

Company: Clarion Housing Association Limited
Current Parent Company: Clarion Housing Group Limited
Parent at the Time of the Penalty Announcement: Clarion Housing Group Limited

Penalty: £615
Year: 2023
Date: 22 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's response to reports of a foul odour at the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration with the landlord's complaint handling. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in respect of the landlord's record keeping.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of £315 already offered