Violation Tracker UK

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Violation Tracker UK Individual Case

Company: Clarion Housing Association Limited
Current Parent Company: Clarion Housing Group Limited
Parent at the Time of the Penalty Announcement: Clarion Housing Group Limited

Penalty: £500
Year: 2023
Date: 28 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlords handling of the repairs to plaster within the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure in the landlord's handling of the resident's report regarding staff conduct. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlords handling of the resident's complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Replaces £100 already offered by the landlord