Basic Search  |  Summaries  |  Advanced SearchPenalty: £400
Year: 2023
Date: 2 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in respect of its response to the resident's enquiries about the remedial work required for the building to meet adequate safety standards and the timeframe within which this is expected to be achieved. 48. In accordance with paragraph 54 of the Housing Ombudsman Scheme, there was maladministration by the landlord in respect of its response to the resident's enquiries about whether the expected costs of remedial works will be passed on to residents.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)