Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2023
Date: 17 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure by the landlord in way the landlord handled the information provided about the service charge, specifically the administration of the resident's service charges and the timeliness of the information provided by the landlord.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: This is inclusive of the £50 already offered by the landlord