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Violation Tracker UK Individual Case

Company: Clarion Housing Association Limited
Current Parent CompanyClarion Housing Group Limited
Parent at the Time of the Penalty Announcement: Clarion Housing Group Limited
Penalty: £0
Year: 2023
Date: 7 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in respect of the landlord's handling of the resident's reports of noise nuisance.  In accordance with paragraph 52 of the Housing Ombudsman Scheme there was severe maladministration in respect of the landlord's consideration of the resident's vulnerabilities. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was a service failure in respect of the landlord's record keeping.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data(click here)