Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,600
Year: 2023
Date: 23 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme there has been severe maladministration in the landlord's handling of repairs to the resident's heating and hot water systems and maladministration in the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)