Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2021
Date: 12 May, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms Y complains about the lack of action taken by Chetwynd House Care Home Limited after her late father, Mr W, suffered significant bruising while in their care. We find the home's record keeping fell below the required standard which in turn created uncertainty about Mr W's injuries and the pain he experienced. The home also failed to notify the family in a timely way of Mr W's injuries. The home will apologise and pay £300 in recognition of the avoidable distress caused and implement updated staff guidance or training.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)