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Violation Tracker UK Individual Case

Company: Charlton Care Group Limited
Penalty: £500
Year: 2021
Date: 21 December, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs C complained about several aspects of the care support her father received at the care home he was living. Mrs C said these resulted in distress to her father and herself. We found there were some shortcomings with regards to the support Mr F received. As such, the care provider has agreed to apologise to Mrs C and her father and pay Mr F £500 for any distress he experienced.
Agency: Local Government and Social Care Ombudsman
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