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Violation Tracker UK Individual Case

Company: Catalyst Housing Limited
Current Parent CompanyPeabody Trust
Parent at the Time of the Penalty Announcement: Catalyst Housing
Recap of Ownership Changes: Catalyst and Peabody merged in 2023
Penalty: £150
Year: 2022
Date: 22 November, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in respect of its: Handling of repairs to a broken water tank. Response to the resident's concerns that the property was excluded from insulation works. Complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data(click here)