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Violation Tracker UK Individual Case

Company: Caring Hands East London Ltd
Penalty: £300
Year: 2022
Date: 15 March, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The complainant Miss X complained the Care Provider failed to prevent poor service from its care workers leading to Miss X experiencing a loss of care and increased anxiety. The Care Provider said it suspended the care worker responsible for the unprofessional care and offered a suitable alternative. We found the Care Provider caused injustice and recommended a remedy.
Agency: Local Government and Social Care Ombudsman
Source of Data(click here)