Basic Search  |  Summaries  |  Advanced SearchPenalty: £100
Year: 2020
Date: 3 February, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The Care Provider was at fault when it ended the service to Ms C with no notice and failed to provide her with a written response to her complaint. This caused Ms C avoidable distress and inconvenience. To remedy the injustice, the Care Provider should apologise, make a symbolic payment of £100 and review its standard information to include advice to customers about notice periods when it wants to end a service.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)