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Year: 2020
Date: 20 November, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains she has been unfairly excluded from involvement with her mother's care arrangements. The Ombudsman has identified one area of service failure involving storage of records. The Care Provider has agreed a change to the current practice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)