Basic Search  |  Summaries  |  Advanced SearchPenalty: £550
Year: 2022
Date: 26 July, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains about an allegation made against her son, the Care Provider's failure to deal properly with her concerns and its decision to end its support. The Care Provider accepts it did not deal with her concerns properly and that if it had it should have been able to resolve them without ending her son's support, which caused avoidable distress to them both. The Care Provider needs to send a further apology, make symbolic payments to Mrs X and her son and improve its working practices.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)