Basic Search  |  Summaries  |  Advanced SearchPenalty: £700
Year: 2023
Date: 5 July, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The Care Provider failed to consider Mr D's capacity properly when supporting him with his medication. It also failed to adequately support him with his nutrition. This has caused the complainants uncertainty about whether the care home could have prevented a decline in Mr D's health. To remedy the complaint the Care Provider has agreed to apologise to the complainants, make them a symbolic payment, review procedures, provide staff training and remind staff about the importance of recording actions, assessing capacity and monitoring weight.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)