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Violation Tracker UK Individual Case

Company: Care 1st Ltd
Penalty: £0
Year: 2021
Date: 22 April, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X has complained about the standard of home care provided to his father (Mr K) by Care 1st Limited. There was fault in that Care 1st did not deliver part of Mr X's care package. There was also fault with respect to inappropriate conduct which fell short of the requirement to treat service users with dignity and respect. These matters caused Mr K and an injustice, and so the Ombudsman has decided to recommend a remedy.
Agency: Local Government and Social Care Ombudsman
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