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Violation Tracker UK Individual Case

Company: Burlington Care (Hull) Limited
Penalty: £400
Year: 2022
Date: 16 February, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The Care Provider is at fault for failing to support Mr D with dignity and respect, manage his urostomy bag correctly, protect his property, and respond to complaints effectively. The Care Provider has apologised for some of the faults identified and made some procedural changes. The Care Provider has also agreed to pay £400 to the complainants to acknowledge their personal injustice, provide staff training, and review procedures to prevent a recurrence of the failings.
Agency: Local Government and Social Care Ombudsman
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