Basic Search  |  Summaries  |  Advanced SearchPenalty: £700
Year: 2023
Date: 7 March, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained about the care provided to Mr Y during his short stay at The Links. Mrs X says the Care Provider did not keep Mr Y safe and did not meet his care needs as agreed. We find the Care Provider at fault in the way it cared for Mr Y, and this caused Mr Y, Mrs Y and Mrs X injustice. We recommended the Care Provider reimburse the full cost of his stay and pay Mrs Y £500, and Mrs X £200. It should also provide an action plan showing progress on the actions it identified to avoid similar faults in future. It has agreed to complete these actions.
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: health services and insurance
Source of Data: (click here)