Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2020
Date: 30 September, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr B, complains on behalf of his grandmother, the late Mrs C, about the care provided to her at one of the care provider's homes. The Ombudsman finds some fault in record keeping. That fault led to uncertainty for Mrs C's family about the care she had received. The care provider has agreed to provide a formal apology to the family and implement service improvements.
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: health services and insurance
Source of Data: (click here)