Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2020
Date: 28 January, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: There was fault in the Care Provider's assessment of Ms D's needs because it failed to consult with her attorney or seek relevant information from the NHS. There was also a failure to send relevant information about fees or a copy of the contract to the attorney. This caused Mrs C avoidable frustration and confusion. The Care Provider will apologise and take other action described in this statement to prevent recurrence in other cases.
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: health services and insurance
Source of Data: (click here)