Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2019
Date: 29 October, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The Care Provider has acknowledged that it did not always communicate key information, so the complainant did not know his father was receiving end of life care. It has apologised and refunded the care fees. The Care Provider also did not do enough to get the complainant's father medical treatment when he was ill, and had refused food and water. Its actions have caused the family distress and it should apologise, remind its staff of its processes and pay the family in recognition of this.
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: health services and insurance
Source of Data: (click here)