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Violation Tracker UK Individual Case

Company: Bromsgrove District Housing Trust Limited
Penalty: £775
Year: 2022
Date: 2 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in respect of its handling of the replacement of the resident's windows and radiators. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in respect of its handling of the associated complaint.
Agency: Housing Ombudsman Service
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