Basic Search  |  Summaries  |  Advanced SearchPenalty: £950
Year: 2023
Date: 25 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in its response to the resident's reports of damp and the level of compensation offered. In accordance with paragraph 52 of the Scheme, there was maladministration by the landlord in its response to handling of the resident's complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)