Basic Search  |  Summaries  |  Advanced SearchPenalty: £3,000
Year: 2023
Date: 6 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Severe maladministration in the landlord's communication with the resident and severe maladministration in the landlord's complaint handling including the level of financial redress offered.
Agency: Housing Ombudsman Service
Source of Data: (click here)